Privacy policy

The protection of information regarding the Users of our Website is very important to us, therefore we make every effort to ensure that you feel safe entrusting us with your personal data when using our website. This privacy policy explains the rules and scope of our processing of your personal data, your rights and our obligations as a data controller.

We use state-of-the-art technical measures and organizational solutions that ensure a high level of protection of processed personal data and securing them against access by unauthorized people.

The data administrator is:
Narzędzia sp. z o.o. , 80-298 Gdańsk, ul. Geodetów 30 (Later on reffered as : "Narzędzia"), NIP 5840452480


Purpose of processing:

Narzędzia processes the personal data of Website Users in order to correctly perform contracts concluded as part of the on-line store via the website: www.hexo.com.pl (hereinafter referred to as the "Website"), which means that these data are needed in particular for:

  • registering on the Website
  • conclusion of the contract
  • making settlements
  • delivery of goods ordered by the User
  • the User's exercise of all consumer rights (e.g. withdrawal from the contract, warranty).


Data type

Narzędzia processes the following personal data, the provision of which is necessary for:

1. logging in to the Website:

  • first name and last name
  • e-mail adress

2. Making purchases on the Website:

  • first name and last name
  • gender (by selecting the form of address Mrs. / Mr.)
  • delivery address
  • Phone number
  • e-mail adress

3. Data provided by the User optionally:

  • date of birth
  • PESEL (in case of requesting an invoice)
  • NIP (in the case of an invoice request submitted by the entrepreneur)

4. In the event of withdrawal from the contract or acceptance of the complaint, when the refund is made directly to the User's bank account, please provide the account number in order to make the refund.


Legal basis for processing

Personal data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

We process your personal data with your consent, expressed at the time of registration on the Website and at the time of confirmation of the transaction made on the Website.

Consent to the processing of your personal data is completely voluntary, however, the lack of consent prevents you from registering on the Website and making purchases via the Website.


In connection with the processing of your personal data by us, you have the following rights:

1. You can withdraw your consent at any time - without giving any reason. The request may relate to the purpose of processing indicated by you, e.g. withdrawal of consent to receive commercial information, but it may also apply to all processing purposes. Withdrawal of consent for all purposes of processing will result in the deletion of your User account on the Website and your data will not be processed by us. Withdrawal of consent will not affect the activities performed so far.

2. You can request us to delete your data at any time - without giving a reason. The request to delete data will not affect the activities already performed. Deletion of data means that your user account on the Website will be deleted and your data will not be processed by us.

3. At any time, you can object to the processing of your data, both in its entirety and for the purpose indicated by you. The objection will not affect actions already performed. Filing an objection will result in the deletion of your User account on the Website and your data will not be processed by us.

4. You can request that we limit the processing of your personal data, either for a certain period of time or to a certain extent - we will act in accordance with your decision. This request will not affect the activities already performed.

5. At any time, you can request that we correct or rectify your personal data. You can also do it yourself using the tab: MY DATA after logging in to the Website.

6. You can request that we transfer your data to another entity. For this purpose, please contact us via the application form, providing the name and address of the entity to which we are to transfer your data and their scope, i.e. which of your data are to be transferred. The transfer will take place in electronic form after you confirm this request. Confirmation of the request is needed due to the security of your data and to ensure that the request comes from an authorized person.

7. At any time, you can request information from us about the scope of processing your personal data by us.

We are required to inform you no later than one month after receiving each request of the action we have taken.


Duration of storing personal data

We store your personal data until the User's account on the Website is deleted. The deletion of the account may take place at your request, but also if you withdraw your consent to the processing of your data, object to the processing of your personal data or request their removal.

Only archival information about transactions concluded by you will remain in our systems, the storage of which is related, for example, to your claims, e.g. under warranty, as well as in connection with applicable law.


Contact regarding personal data

You can submit any notifications or requests regarding personal data to us in the way you choose:

E-mails to office@hexo.com.pl


Entrusting data processing

Narzędzia may entrust the processing of personal data to cooperating entities to the extent necessary for the transaction, that is, for example, in order to prepare the goods ordered by you and deliver parcels or provide commercial information from Narzędzia (the latter applies to Users who have agreed to receive commercial information).

Users' personal data, apart from the purposes indicated in this Privacy Policy, will not be made available to third parties in any way, in particular, they will not be transferred to other entities for the purpose of sending marketing materials of third parties.

Personal data of Website Users are not transferred outside the European Union.



Cookies

The website uses "cookies". Cookies are small files that enable the device used to browse the Internet (e.g. computer, smartphone, etc.) to remember specific information about the device used. Information registered in cookie files is used, among others, for advertising and statistical purposes and in order to adapt our services to your individual needs. You can change the settings for cookies in your web browser. If these settings remain unchanged, cookies will be saved in the device's memory. Changing the settings for cookies may limit the functionality of the Website.


Google Analytics data protection declaration

Our websites use Google Inc. web service analysis mechanisms. ("Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA"): Google Analytics, Google Double Click and Google Tag Manger. Google Analytics, Google Double Click and Google Tag Manger use cookies that enable an analysis of how the website is used. Information collected by cookies is transferred to Google servers located in the USA and archived.

If the IP anonymization function is activated when using our website, the user's IP address is shortened by Google. This applies to the Member States of the European Union and other countries listed in the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. In this way, the IP anonymization function will be active on our website. At the request of the website operator, Google uses the information collected to analyze the use of the website, prepare reports on website use and other services related to the use of the Internet. The IP address provided by the User's browser as part of the Google Analytics program is not stored with other Google data.

The user can block the saving of cookies in the web browser. However, in this case you will not be able to fully use all the functions of the website. In addition, the User may block the saving of data collected by cookies regarding the use of the website (including the IP address) and sending them to Google, as well as the transfer of this data by Google, by downloading and installing the plug-in available at the following link: https://Narzędzia. google.com/dlpage/gaoptout?hl=en